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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
The New York Times and Washington Post bestseller that changed the way millions communicate
“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world…


No One Understands You and What to Do About It
Have you ever felt you’re not getting through to the person you’re talking to, or not coming across the way you intend? You’re not alone.
That’s the bad news. But there is something we can do about it…


Pitch Perfect: How to Say It Right the First Time, Every Time
During the pivotal moments of our lives, results are often determined not only by our actions but also by our words. Saying the right thing the right way can make the difference between sealing the deal or losing the account, advancing your career or suffering a demotion…


Do You Talk Funny?: 7 Comedy Habits to Become a Better (and Funnier) Public Speaker
Public speaking can be terrifying. For David Nihill, the idea of standing in front of an audience was scarier than cliff jumping into a thorny pit of spiders and mothers-in-law. Without a parachute or advanced weaponry…


Speak Like Churchill, Stand Like Lincoln: 21 Powerful Secrets of History’s Greatest Speakers
Turn Any Presentation into a Landmark Occasion
Ever wish you could captivate your boardroom with the opening line of your presentation, like Winston Churchill in his most memorable speeches? Or want to command attention by looming larger than life before your audience, much like Abraham Lincoln when, standing erect and wearing a top hat, he towered over seven feet? Now, you can master presentation skills, wow your audience, and shoot up the corporate ladder by unlocking the secrets of history’s greatest speakers…